Symptoms: Following imaging with Windows 10 1903 using Configuration Manager OSD, the Type Cover doesn’t work at all (keyboard, trackpad). When rebooting the machine, the keyboard and trackpad both work when in the BIOS. When imaging the machine, both the keyboard and trackpad work in Windows PE. The Surface Pro 3 was …

Today we attempted to re-image Rik’s new Surface Pro 6 using the usual set of task sequences that we have configured for all of the PCs that are in use, and hit an issue. The task sequence failed (very quickly) with error 0x80070490. Looking at what was going on onscreen, it was obvious that the partitioning of the …

Everyone installing Hyper-V servers is installing them as Server Core servers, right? I recently hit an issue configuring APC’s PowerChute Network Shutdown (PCNS) software on a Server Core installation of Windows Server 1809 (the most recent release of the semi-annual channel) whereby while the installation appeared to …

The latest firmware for the Dell PERC H200 still doesn’t support SATA disks of greater than 2.2TB. In fact the card cannot even detect SATA drives that are larger than this. As the PERC H200 is essentially a rebadged LSI 9211-8i card however, the firmware and BIOS from that card can be flashed onto the PERC H200 to …

I recently updated my Nokia Lumia 800 to the latest build, 1600.2483.8106.11500. I’ve been keeping an eye on the battery capacity of my Lumia 800 following the reported battery charging issues using the phone diagnostics (which can be accessed by entering ##634# on the phone keypad, then from the list of applications …

We’ve seen a couple of issues with a StarTech InfoSave 4-bay external hard drive enclosure (model SAT3540U2E) when trying to change the connection mode from USB to eSATA. Specifically, when following the instructions (which appear to state for example that when an eSATA connection is detected, the eSATA LED will light) …

We’ve recently seen an issue running Windows Server 2008 R2 with the Hyper-V role installed on an Acer 6593G laptop. We’d updated the BIOS to the latest version available from the Acer site (1.16 at the time of writing) and Server 2008 R2 would no longer boot once the Hyper-V role was installed. Rolling back the BIOS …

I have an HP ML115 G5 acting as a Home Server which started showing disk related issues as the disks approached being full. Following a tip from Rik, I updated the BIOS to the latest version available from the HP site. While this seems to have fixed the disk related issues, updating the BIOS seemed to cause some BMC …