Over the last few years, I've spent a great deal of time working with police forces in the UK, and regularly have conversations with them about AI, and the potential impact on policing. More and more police forces are looking at AI in order to take advantage of the services available to drive insights from existing …

Chat and messaging bot design is still in it’s infancy, but a widely adopted principle is that bots should have a very focused application. Make it quick and easy to accomplish a task, and limit the opportunities for users to get lost or reach conversational dead ends. This is generally a good principle to follow, …