Only Egg could get Egg on their face

In a recent post I discussed the feelings I had about Egg's poor telephone Security, with a follow up that in writing ( this is important to the plot ) that I thought their telephone security was poor and I wished a) to only be contacted in writing and b) close my account. With the predictability of an A-Team episode , Egg dutifully called ( from a withheld number , but a human not a machine , there's progress for you ) and demanded that I go through a security check !!!!

Again I can't blame the person on the phone , it is the system , but dear me it was hard. Linda took over as I just had enough. The summary as reported by Linda was circular , pointless , they didn't get the point.

b.

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