Acer 8200 , Vista and support from Acer
Black Marble has standardised on Acer for our notebooks and in general we have been very very pleased. They are powerful , cost effective and nice to use. The only problem that has occurred in the last few months is that my 8200 ( 8204 ) had a cosmetic fault ( the lid had delaminated ) , this was dealt with quite quickly but the unit returned with in 2 weeks came with a fault with the graphics sub system. The second repair took over 6 weeks. Luckily we always keep the last generation of our equipment as emergency backup , interestingly on my old c300 tablet under Vista I was able to work with visual studio 2005 quite effectively where as under XP there was only two chances , no chance and neh ( need to add Iain's border's accent to make this work) chance.
I am disappointed with the timless of the support and communication of Acer and with this in mind we are arranging on site support for our Acers, we are not planning to stop using Acer but they do need to improve their support. It is a case of the old Great Kit , mind numbingly bad support.
On a related note Acer is currently issuing Vista support packs for the notebook range and the 8200 files were made available recently.
b.