Changing CRM 2011 URL after installation

Modifying the URL used for CRM 2011 after installation can be achieved using the following steps:

  • Update the IIS bindings for the CRM 2011 website on the server running CRM to the new value you want to use
    • Open IIS Manager
    • Select the Microsoft Dynamics CRM website
    • Click ‘Bindings’ in the action panel at the right of the screen
    • Select the binding to modify
    • Click ‘Edit’ and modify the host name and port to the new value.
    • Close the dialog and IIS Manager.
  • Update the ServerURL registry entry with the new URL you want to use. The registry entry can be found at KEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM. Note that the key value should be of the form http(s)://<New URL>:<Port Number>/MSCRMServices
  • Modify the global settings for CRM from within the Microsoft Dynamics CRM Deployment Manager*:
    • Start the Microsoft Dynamics CRM Deployment Manager
    • Right-click on the ‘Microsoft Dynamics CRM’ entry at the top of the left pane of the window shown
    • Click ‘Properties’
    • Select the ‘Web Address’ tab on the dialog which is shown
    • Modify the addresses shown appropriately. Note that if the binding type is modified from HTTP to HTTPS you will need to install the appropriate certificate into IIS as well.
    • Click OK to close the dialog and close Microsoft Dynamics CRM Deployment Manager
  • Restart the Microsoft Dynamics CRM Asynchronous Processing Service, or restart the server

* Note: This step replaces the use of the Microsoft CRM Deployment Configuration Tool used to make these changes for CRM 4.0.

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